Caring for Natural Stone & Tile is the most commonly asked question for our customers. Below you will find out the best way to protect your investment.

 

   

Resurfacing

   

 

   

Tile & Grout

   

 

   

Natural Stone

   
  
 
  
Powered by ServiceMagic

 

   

The RENEW difference

  1. What makes Re-New different form the competitors? To start, we are not a franchise, we are an independent Colorado based company that is committed to Repair, Restore, Refinish. Each job is done with craftsmanship in mind and as well, we go the extra mile to make sure we are responsible to your home, business and the the environment.
  2. Do you offer a warranty? YES
  3. Can you fix scratches and chips? YES
  4. How does it look? Refinishing has come a long ways... in most cases it can look very comparable to the finish when new. Tile and grout restoration, in most cases, will look new or even better than new.
  5. Is their an odor to refinishing? Re-New goes the extra mile and vents and filters the air to provide the best possible product while considering your environment. Stone, Tile and grout services generally are 100% odor free and earth friendly.
  6. Do you recycle consider the environment in your everyday practices? YES, Re-New uses the best possible methods to be environmentally responsible including recycling trash from our projects. As well, remember, Repair, Restore, Refinish over Replacement is our goal. The landfills appreciate this!
  7. Can almost any tile and grout situation be restored vs replaced? YES, from the worst grout to the worst tile situations... We rarely find a situation that is not a candidate for restoration.
  8. What is your color sealing and how will it benefit me? Best to call on this but color sealing can change your dirty grout lives! Grout maintenance decreases dramatically, the color and consistency looks way better and spills and stains are much more manageable.
  9. What can be done with my flagstone patio that is breaking up in the grout joints? We can restore the joints to new again, clean the flagstone and even seal it to make maintenance easier in the future!
  10. Do you service odd surfaces or situations? Yes, Most any surface we can work with.
  11. Do you do Historical Renovation? YES, we love it! We are committed to restoration and preservation.
  12. What forms of payment do you take? Visa, Mastercard, American Express, Cash, Check and terms are available on some commercial services.
  13. How long will Repair, Restore, Refinish last? Depending on the specific project and process, and the care, our work will last a minimum of 10-15 years if not longer. Our warranty compares or exceeds our competitors in most situations. We stand behind our work!

 


Caring for your refinishing

Tubs & Showers: Only use standard household cleaner products, no abrasives, sponge pads or scrapers. No high alkaline or acidic cleaners. NO rubber mats. This is a bad idea in any tub as they hold moisture and create areas for mildew to form. Keep any leaking by faucets fixed. Keep metal cans off the tub edges as the rust can stain. DO NOT wash animals in them.


Counter Tops

Only use standard household cleaner products, no abrasives, sponge pads or scrapers. No high alkaline or acidic cleaners. Stay away from bleach. As with any new countertop, use a cutting board. Your countertop surface is very durable but sharp edges at the right force can mar most all surfaces. If this does happen, your refinished countertop can be repaired fairly easily.


Caring for Natural Stone

Natural stone is an investment that will give you many years of beautiful service. Stone is a natural product and does require some simple care and maintenance to retain its beauty. These are some recommendations supported by the Marble Institute of America.

  • Do dust mop floors frequently
  • Do clean surfaces with cleaner designed specifically for use with your stone.
  • Do thoroughly rinse and dry surface after cleaning.
  • Do BLOT up spills immediately.
  • Do protect floor surfaces with quality mats or area rugs, and stone tops with trivets or placemats.
  • Don't use vinegar, lemon juice or other cleaners containing acids on stone surfaces.
  • Don't place cleaner bottles that contain acids such as toilet bowl cleaner, grout cleaners or tub and tile cleaners on stone surfaces.
  • Don't use abrasive cleaners such as dry or cream cleansers.
  • Don't mix ammonia and bleach (or other household cleaners) as these combinations can create toxic and deadly fumes.

Precautions

Use coasters under all glasses, particularly those containing alcohol or citrus juices. Many common foods and drinks contain acids that will etch or dull the stone surface. Use trivets or placemats under china, ceramics, silverware or other objects that can scratch the surface.


All stone surfaces

Clean surfaces with a neutral cleaner made for use on stone and warm water. For best results use a microfiber mop or cloth. Do not use too much soap in the water as it may leave a residue which can cause streaks and attract soil. Do not use products with lemon, vinegar or acids on marble or limestone. Rinse thoroughly after washing with the cleaning solution and dry with a microfiber cloth. Change your rinse water frequently. Do not use scouring powders or creams, these products contain abrasives that may scratch the surface.


Floor surfaces

Dust mop interior floors frequently using a clean, non-treated dust mop. Sand, dirt and grit do the most damage to natural stone surfaces due to their abrasiveness. Quality mats or area rugs inside and outside an entrance will help minimize the sand, dirt and grit coming into the home. Avoid using foam-backed mats or rugs as they tend to "delaminate" and leave foam stuck to the floor. This foam can prove quite difficult to remove and may cause damage to the surface. If possible do not wear shoes used outdoors in the house. Mop your floors once a week as described above. Do not use vacuum cleaners with beater brushes on stone surfaces as they may scratch the stone. Do not wax or use products that advertise "shine as you clean", as these will leave a coating on the surface which will attract soil and grit. These products are totally unnecessary.


Bath and wet or damp areas

In the bath or shower, rinsing and using a squeegee after use can help minimize soap scum buildup. To remove soap scum, use a non-acidic soap scum remover. Remember to always test any cleaner in a small spot to determine if it will adversely effect the surface.


Vanity tops

Many products used near the vanity contain acids. These may etch or dull the surface. Wipe the surface immediately after use to minimize adverse effects.


Sealing

Many polished stones actually can not be sealed contrary to popular advertising. When a stone is polished, the pores are closed so tightly that sealer (or most other substances) can not penetrate the surface. There are exceptions. A good test to see if your stone needs sealing is to create a small puddle of water on the surface. Leave for 15 minutes and wipe the water off. If the stone has darkened where the water was left to sit, then your stone will accept a sealer.


Caring for Tile

All glazed ceramic tile requires less maintenance than many other flooring types. Now that your tile and grout have been professionally cleaned, follow these few tips to maintain the beauty of your tile floor.

  • Do test cleaners and scouring pads in an inconspicuous area before use.
  • Do seal all cement grout to prevent staining
  • Don't combine ammonia and bleaches (or any household cleaners) This can cause toxic fumes which can be harmful or even deadly.
  • Don't use harsh cleaning agents (steel wool or ajax) which can scratch or damage the surface of your floor.
  • Don't seal or wax your ceramic tile. Stay away form products like Mop&Glo. These coatings are unnecessary. They will attract and hold dirt on your floor's surface.
  • Don't use vinegar or bleach for regular cleaning. These can adversely affect the tile and grout with continual use.

Sweeping

Tracked in dirt is abrasive and can wear the surface of your tile. Sweep floor regularly to prevent loose dust and abrasive soil form dulling your floor. For best results, use a dust mop or vacuum but without a beater brush or bar.


Mopping

Mop your floor lightly at least once a week. For best results, use a microfiber mop and a neutral cleaner designed for ceramic tile. Use cleaner sparingly as more is not often better, and it may leave a soil-attracting residue.

Beware that many "all-purpose" cleaners will leave a residue which will attract soil. Change mop water often. As always, follow the manufacturer's instructions on cleaning and rinsing for best results.


Spills

Blot, don't wipe spills. Wiping a substance that may stain your grout can actually push the spill deeper into the grout or widen the area of the spill. Clean the area immediately with a microfiber mop or cloth using a neutral cleaner. Rinse with clean water.


Protect your investment

Equip furniture legs with FELT floor protectors. Dirt and sand embedded into plastic or wooden legs act like sandpaper when furniture is moved across your floor.

Place quality rugs or mats both inside and outside of exterior entryways, and near kitchen sinks and dishwashers to prevent impact damage from dropped dishes, pans or utensils.

Avoid foam backed rugs and mats as these tend to "de-laminate" due to moisture or sun exposure and may stick to your floor. The foam can prove very difficult to remove from many surfaces.

After your initial restorative cleaning, Tile Care Inc. recommends an annual professional cleaning. By following the care and maintenance guidelines listed above, the annual cleaning will take less time, therefore costing less.